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Frequently Asked Questions
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At The Photo Factory, we turn photographs into beautiful pieces you can bring into your everyday spaces.
Our collection currently includes:
Fine Art Prints — Physical photographic prints designed for framing and displaying as home, room, and workspace décor.
Photography Calendars — Beautifully curated calendars featuring our photographs, perfect for your home or office while bringing a little more photography into your everyday year.
Mail Club — A monthly photography subscription where you can receive new photographs, along with a personal note, delivered straight to your doorstep. Mail Club memberships start at INR 499 per month.
Whether you want to decorate your space, gift a photograph, or receive something new in the mail every month, The Photo Factory brings photography beyond the screen and into your everyday life.
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You can reach us anytime via our contact page or email. We aim to respond quickly usually within one business day.
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As our photographs and products are carefully prepared and produced specifically for each order, we do not offer refunds, returns, or exchanges once an order has been placed.
We encourage you to carefully review the photograph, product details, size, format, and other specifications before placing your order.
However, if your order arrives damaged, defective, or incorrect, please contact us as soon as possible with photographs of the product and packaging. We will review the issue and, where applicable, arrange an appropriate resolution.
We want every piece from The Photo Factory to reach you in excellent condition and be something you are happy to have in your space.
Have Questions?
We'll review your message and get back to you within 48 hours.